FAQ
GENERAL
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Orders take 10 - 14 business days to ship. If you have a rush order, please email us and we will do our best to accommodate.
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There is an additional $12 fee for any modifications once cup has been finalized.
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If you are building your own cup, please be sure to double check the spelling is correct.
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RETURNS & REFUNDS
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All items are handmade and non refundable, but should you have any issues, please email us and we will do our best to accommodate.
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CARE INSTRUCTIONS FOR TUMBLERS
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Hand wash only
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Not dishwasher safe
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Not Microwave safe
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Not Freezer safe
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Do not soak tumbler
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Do not leave in the heat
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Handle carefully as dropping the cup may result in breakage
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HOW TO PLACE AN ORDER
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You can place an order through:
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Customize Me Page​
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In our shop
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Email
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We accept payment through Paypal, Venmo & all major credit cards
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SHIPPING
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We ship through USPS and orders typically take 2 - 7 business once they have been shipped
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If you would like to arrange local pickup please shoot us an email prior to purchasing as you will automatically be charged standard shipping rates.
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All items are handmade with love and may contain small imperfections
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We would love to hear from you as we are always striving to improve your experience with Blue Bridge. Drop us an email below!
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